Start a family account

Detailed instructions on how to start a family account, complete with screenshots.

1. Registration

1. Go to: https://konto.dibz.se/loggain or https://www.dibz.se/en/familj

2. Click on “Register on dibz.”

   

3. Fill in your details:

   • Email

   • Social security number (YYYYMMDDXXXX)

   • Mobile number (+46 …)

   • Check I accept the dibz terms of use and personal data policy

     

4. Click Create account to continue.

2. Choose Payment Plan → Switch to Family

1. After creating your account, select a plan. You’ll see options like:

   

   Choose a payment plan option or switch to "Join as a family instead" if needed.

2. Click Join as a family instead at the bottom, or if you've gone through https://www.dibz.se/en/familj - You can skip this step.

3. Choose your preferred payment method (Klarna, Card, or Trustly):

   

4. Choose the monthly payment plan if you'd like to take advantage of the 28 day free trial - Complete the payment of 0 sek as a confirmation that your payment method works correctly.

3. Add Family Members

1. Log in with your BankID and open the sidebar menu. Select Manage accounts:

   

2. In the Manage accounts page, click + Add more family members:

   

3. For each new member, fill in their information:

   • Personal number

   • Email - An invitation through email will be sent to members above 13 - This needs to be accepted (or toggle Use owner’s email) - You can use this option if the child is 13 years old or younger.

   • Mobile number (or toggle Use owner’s mobilnummer) - You can use this option if the child is 13 years old or younger.

   • Check I certify that …

   • Click Approve

   

4. Once invited, members will appear with their status:

   • Active (profile complete)

   • Invited (awaiting acceptance)

   

4. Switch Between Member Profiles

Go to Add queues or My queues - On the right side you'll see bubbles with the initials of the members you've added.
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Switch between the profiles by clicking on them.

5. Register Members in Queues

1. Once you’ve switched to a member’s profile, click Add queues.

2. Repeat for each family member to enroll them in the housing queues.

🎉 Your family account is now set up and ready to use! You can manage payments, profiles, and queue registrations all under one roof.